Cancellation Policy

Project Cancellation Policy

The cancellation fee policy of Miller Image Tech is as follows:

  • Credit accounts with no deposit: 50% of jobs that have been initiated before the cancellation for clients with open credit accounts. These are typically smaller jobs.

  • Larger jobs with deposits: The deposit amount (typically 60%) for larger jobs will not be returned. If accumulated expenses exceed the deposit we reserve the right to bill back the excess amount.

  • Postponements: For postponed projects, the restart of the project must happen within 6 months of the cancellation date to roll over any funds minus expenses already incurred by us before the project was postponed.

Popular Staging Items

Check out some of our awesome stage sets and rental props.

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What Our Clients Are Saying

THANK YOU ALL for making this year's Crystal Charity the BEST EVER!!! Greg, Feathers & Carlos the 4th floor looked AWESOME and so glad they are keeping it as a permanent installation!

Brian Brothers, Creative Director

Thank you so much for the great work! The client was extremely happy — and so are we. Really appreciate your professionalism and attention to detail throughout the process. You’re a valuable part of what we do. We’re looking forward to the next one with you!

Chris Nowels, Project Manager

Great job guys! Thank you very much!

Can't thank you enough for all you did to make our AHOU booth a great success. Your team is by far the most professional, creative and energetic group we've ever worked with. Really appreciate how you got the vision for it and put your hearts into it. Greg was so great and so was the other young man [Andrew]. Every single person and touchpoint of this engagement was flawless. So grateful.

Justin Pearson, President

Thank you Greg - Awesome work last week. It looked Great.

Josh McGlauflin, Senior Technical Director

From the stunning event design to the fabulous fashion and delicious catering, everything came together beautifully. Your teamwork, passion, and dedication truly shone through, making this 50th anniversary of our partnership with Crystal Charity a celebration we’ll always remember. You're all incredible!

Danielle DiCesare, Brand Experience

Sorry to miss you last night - thank you for everything and holding onto the set fabrics.

The scenic looked great and received a lot of compliments from the client!

Mark McGovern, Vice President / Executive Creative Director